our payment policy

1. Introduction

At our farm, we aim to provide a transparent, secure, and reliable purchasing experience for all clients. These Payment Terms & Policy outline how orders are processed, how payments are handled, and the steps taken before shipping and delivery.

2. Order Processing Procedure

  1. Order Placement

    • Once a client places an order for birds or eggs, the order is immediately received by our Management Department.

  2. Order Confirmation & Details

    • Our team will contact the client via email to confirm the order.

    • The email will include full product details and the approved payment information for our authorized Farm Directors or Online Cashiers.

  3. Payment Submission

    • Clients must submit payment using one of our accepted methods (listed below).

    • Payments are made directly to our authorized Farm Directors or Online Cashiers, depending on the client’s region.

  4. Verification of Payment

    • After payment is received, our team will verify and confirm the transaction.

  5. Shipping Registration

    • Upon payment confirmation, our Shipping Director begins the shipping registration with the designated shipping company.

  6. Tracking Details

    • Once shipping registration is completed, the shipping company will issue the client’s Tracking Number and provide all relevant delivery and shipping details.

3. Accepted Payment Methods

We offer a wide range of convenient payment options to accommodate clients worldwide:

  • Zelle

  • Apple Pay

  • Chime Pay

  • Cryptocurrency (Bitcoin, USDT)

  • Western Union

  • MoneyGram

4. Authorized Payment Recipients

All payments must be made only to our authorized representatives:

  • Our Farm Directors

    • USA Branch Director

    • UK Branch Director

    • Thailand (Asia) Branch Director

  • Our Online Cashiers

    • Designated online payment handlers approved by our management.

Important:
Payments made to any individual not identified as an official Farm Director or Online Cashier will not be recognized by our company.

5. Payment Confirmation

  • Clients must provide proof of payment (screenshot or receipt) via email or as instructed.

  • Payment must be fully confirmed before any shipping process can begin.

6. Shipping & Delivery

  • After confirmation, the Shipping Director registers the shipment with our partner shipping company.

  • The client will receive:

    • Tracking Number

    • Shipment Invoice (if applicable)

    • Delivery timeline and updates

  • The shipping company will handle the transportation and final delivery to the client’s address.

7. Important Notes

  • All orders are processed only after complete payment.

  • Payment delays may cause delays in shipping.

  • Clients are advised to follow only the instructions provided by our Management Department to avoid errors and ensure smooth processing.

  • Thanks for understanding and cooperation

  • Exotic Global Parrots Farm Management Department.